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Consumer Behavior in the Digital Age

Heuristics, Choices, and Sustainability (2026)

ISBN: 9798255295739 | April 2026 | 233 Pages

 

by Enrique Marinao Artigas, Sungho Lee, Árpád Papp-Váry, Nikki Wingate, Yam Limbu, Riza Sadikzade and Fayez Bassam Shriedeh.

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ISBN

9798255295739

DOI

License

CC BY-NC-ND 4.0

Description

This book investigates into the core psychological, social, and cultural dimensions that drive consumer choices, offering valuable insights and practical applications for understanding and influencing modern consumers. The journey begins with an examination of foundational theories in consumer psychology, providing a deep dive into various theoretical perspectives essential for comprehending consumer decision-making processes. It then explores the impact of societal and cultural factors on consumer behavior, examining how reference groups, family dynamics, social class, and cultural values shape consumer attitudes and behaviors across different contexts.

The book further investigates the significant role of sensory inputs in shaping consumer perceptions and actions, highlighting how sensory experiences like sight, sound, smell, taste, and touch influence purchasing decisions and brand engagement. Analyzing the spectrum of consumer decision-making from heuristic shortcuts to rational deliberation, it draws from behavioral economics and cognitive psychology to decipher the complexities of human choice behavior. Advanced research methodologies in consumer studies are also covered, including neuroscientific approaches, big data analytics, and experimental designs, equipping researchers with tools for comprehensive consumer analysis. Understanding the importance of psychographic and lifestyle segmentation, the book explores how marketers can leverage personality traits and lifestyle data to create targeted strategies that resonate with consumer values and preferences. It examines the intricacies of value-based decision-making in dynamic markets, considering perceived value, brand trust, ethical considerations, and experiential attributes as drivers of consumer choice. The significance of consumer satisfaction and post-purchase behavior is also addressed, investigating strategies for managing customer experiences to build long-term relationships and loyalty As the book progresses, it explores the evolving patterns of omnichannel consumer behavior in the digital age, discussing the integration of online and offline channels, personalized customer journeys, and multichannel marketing strategies. Finally, it addresses the growing importance of sustainability in consumer behavior, examining how environmental awareness, ethical consumption, and corporate sustainability initiatives influence consumer decisions. The book bridges the gap between theoretical insights and practical applications. By understanding the psychological, cultural, and technological factors that influence consumer behavior, marketers and business strategists can design more effective campaigns and foster stronger consumer relationships in an ever-evolving marketplace.

The People Behind This Book

Dedication. Expertise. Passion.

The distinguished scholars and professionals whose collective expertise and leadership have shaped this volume. Their commitment to advancing knowledge and practice within the field underpins the intellectual foundation of this work.

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Professor Dr.

Enrique Marinao Artigas

The University of Santiago  Santiago, RM, Chile

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Professor Dr.

Sungho Lee

The University of Seoul
Seoul, South Korea

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Associate Professor Dr.

Árpád Papp-Váry

Budapest University of Economics and Business (BUEB)
Budapest, Hungary

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Associate Professor Dr.

Nikki Wingate

Sacred Heart University (SHU)
Connecticut, United States

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Professor Dr.

Yam Limbu

Montclair State University
New Jersey, United States

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Dr. 

Riza Sadikzade

İzmir University of Economics (IEU)
İzmir, Turkey

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Assistant Professor Dr.

Fayez Bassam Shriedeh

Hashemite University
Zarqa, Jordan

Contact

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