top of page

Consumer Behavior in the Digital Age

Heuristics, Choices, and Sustainability (2026)

ISBN: 9798255295739 | April 2026 | 233 Pages

 

by Enrique Marinao Artigas, Sungho Lee, Árpád Papp-Váry, Nikki Wingate, Yam Limbu, Riza Sadikzade and Fayez Bassam Shriedeh.

Standing Preview - CBDigital Age.png

ISBN

9798255295739

DOI

License

CC BY-NC-ND 4.0

Description

This book investigates into the core psychological, social, and cultural dimensions that drive consumer choices, offering valuable insights and practical applications for understanding and influencing modern consumers. The journey begins with an examination of foundational theories in consumer psychology, providing a deep dive into various theoretical perspectives essential for comprehending consumer decision-making processes. It then explores the impact of societal and cultural factors on consumer behavior, examining how reference groups, family dynamics, social class, and cultural values shape consumer attitudes and behaviors across different contexts.

The book further investigates the significant role of sensory inputs in shaping consumer perceptions and actions, highlighting how sensory experiences like sight, sound, smell, taste, and touch influence purchasing decisions and brand engagement. Analyzing the spectrum of consumer decision-making from heuristic shortcuts to rational deliberation, it draws from behavioral economics and cognitive psychology to decipher the complexities of human choice behavior. Advanced research methodologies in consumer studies are also covered, including neuroscientific approaches, big data analytics, and experimental designs, equipping researchers with tools for comprehensive consumer analysis. Understanding the importance of psychographic and lifestyle segmentation, the book explores how marketers can leverage personality traits and lifestyle data to create targeted strategies that resonate with consumer values and preferences. It examines the intricacies of value-based decision-making in dynamic markets, considering perceived value, brand trust, ethical considerations, and experiential attributes as drivers of consumer choice. The significance of consumer satisfaction and post-purchase behavior is also addressed, investigating strategies for managing customer experiences to build long-term relationships and loyalty As the book progresses, it explores the evolving patterns of omnichannel consumer behavior in the digital age, discussing the integration of online and offline channels, personalized customer journeys, and multichannel marketing strategies. Finally, it addresses the growing importance of sustainability in consumer behavior, examining how environmental awareness, ethical consumption, and corporate sustainability initiatives influence consumer decisions. The book bridges the gap between theoretical insights and practical applications. By understanding the psychological, cultural, and technological factors that influence consumer behavior, marketers and business strategists can design more effective campaigns and foster stronger consumer relationships in an ever-evolving marketplace.

The People Behind This Book

Dedication. Expertise. Passion.

The distinguished scholars and professionals whose collective expertise and leadership have shaped this volume. Their commitment to advancing knowledge and practice within the field underpins the intellectual foundation of this work.

Contact

For all book-related inquiries—including orders, manuscripts, Open Access, digital access, and permissions—we offer dedicated support. Contact us for prompt and professional assistance.

Address

128 City Road, London
United Kingdom, EC1V 2NX

Tel: + 44 7477 466459

info@gbppublications.com

  • Facebook
  • X
  • LinkedIn

Ask Us Anything

Thanks for submitting!

© 2024 by GBP Publications.

bottom of page